Postage and Returns
We have 3 simple postage & packaging rates.
Light Rate - We have a flat rate of £4.99 P&P on orders less than 2kg
Medium Rate - We have a flat rate of £6.99 P&P on orders between 2kg to 4.99kg
Heavy Rate - We have a flat rate of £8.99 P&P for our larger items and large orders being placed over 5kg
Your P&P will be automatically added at checkout. We only post to the United Kingdom and we use Hermes.
Orders will be delivered within 4-5 working days.
Our office will be closed between the 23rd of December till the the 4th of January. Any orders made within this period of time will be dispatched from the 5th of January onwards.
Returns & Exchanges
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where goods are faulty and a refund is made.